Development » Algonyx

Issue Description
When the Agency Profile page is open in two browser tabs simultaneously, signing out from one tab and then refreshing the other tab causes the Sign Out page to incorrectly retain the Agency Profile layout, resulting in an invalid UI state. This may confuse users and suggests improper session handling across multiple tabs.

Module / Page
Agency Profile → Sign Out

Module Section
Multi-tab Session Handling / UI State

Screen Size
Desktop

Tested By
Tasfia Zaima

Steps to Reproduce¶

1. Sign in as an agency user.
2. Navigate to the Agency Profile page.
3. Open the same Agency Profile page in two separate browser tabs.
4. In the first tab, click Sign Out.
5. Switch to the second tab and refresh the page.
6. Observe the layout displayed after the refresh.

Expected Result
Once the user is logged out, the Agency Profile layout should no longer be visible. The page should correctly display the Sign Out / login state.

Actual Result
After refreshing the second tab, the Sign Out page retains the Agency Profile layout, causing an incorrect UI state.

Attachments
PoC

Types of Issue
Functional Issue

Root Cause:

Impacted Area: