BUG #4228
Updated by Tasfia Zaima 2 months ago
**Issue Description** When the **Agency Profile** page is open in **two browser tabs simultaneously**, signing out from one tab and then refreshing the other tab causes the **Sign Out page** to incorrectly retain the **Agency Profile layout**, resulting in an invalid UI state. This may confuse users and suggests improper session handling across multiple tabs. **Module / Page** Agency Profile → Sign Out **Module Section** Multi-tab Session Handling / UI State **Screen Size** Desktop **Tested By** Tasfia Zaima --- #### Steps to Reproduce 1. Sign in as an **agency user**. 2. Navigate to the **Agency Profile** page. 3. Open the same **Agency Profile page** in **two separate browser tabs**. 4. In the first tab, click **Sign Out**. 5. Switch to the second tab and **refresh** the page. 6. Observe the layout displayed after the refresh. **Expected Result** Once the user is **logged out**, the **Agency Profile layout** should no longer be visible. The page should correctly display the **Sign Out / login state**. **Actual Result** After refreshing the second tab, the **Sign Out page** retains the **Agency Profile layout**, causing an incorrect UI state. **Attachments** [PoC](https://drive.google.com/file/d/1URS0DWZzRqiMoS5YE_Gseslc90Ui4LSr/view) **Types of Issue** Functional Issue --- **Root Cause:** **Impacted Area:**