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BUG #4331

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BUG #4242: [SQA] : Agency Authentication

BUG #4243: [SQA]: UI >> Agency Authentication

[SQA] Redundant warning appears when “Not available” email is entered on Agency Sign Up

Added by Tasfia Zaima 24 days ago. Updated 24 days ago.

Status:
Pending
Priority:
Low
Assignee:
Target version:
Start date:
03/16/2026
Due date:
% Done:

0%

Estimated time:

Description

Issue Description
On the Sign Up as Agency page, when a “Not available” email is entered, an additional warning appears:
“You're using gmail.com email address. Would you like to use your work email instead?”
This warning is redundant, because the email is already unavailable. Showing it in this scenario is unnecessary, as the Gmail warning would appear anyway if a Gmail address is typed.

Module / Page
Sign Up → Agency Profile

Module Section
Email Input / Validation Warnings

Screen Size
Desktop

Sprint / Module
Sprint-5 (Partial - Auth & Profile Setup Module)

Tested By
Tasfia Zaima


Steps to Reproduce

  1. Navigate to the Sign Up as Agency page.
  2. Enter a “Not available” email address which is not work email.
  3. Observe the warnings that appear, including the Gmail warning.
  4. Compare the behavior with expected flow.

Expected Result
The Gmail-specific warning should not appear when the email is already marked as unavailable.

Actual Result
The Gmail warning appears redundantly alongside the unavailable email warning.

Attachments
PoC

Types of Issue
UI Issue, Validation Issue


Root Cause:

Impacted Area:

Actions #1

Updated by Tasfia Zaima 24 days ago

  • Priority changed from High to Low
Actions

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