Development » Algonyx

Issue Description
On the Sign Up as Agency page, when using a system-generated password of exactly 64 characters, the system sometimes displays a validation error stating that the account cannot be created because the password length must be between 8 to 64 characters, even though the provided password meets the maximum allowed length.This issue is intermittent and occurs only after repeating the same steps multiple times.

Module / Page
Sign Up → Agency Profile

Module Section
Password Field / Validation

Screen Size
Desktop

Tested By
Tasfia Zaima

Steps to Reproduce¶

1. Navigate to the Sign Up as Agency page.
2. Generate a password of exactly 64 characters.
3. Submit the form to create the account.
4. Repeat steps 2–3 multiple times.
5. Observe that the validation error appears intermittently.

Expected Result
The account should be created successfully every time when the password length is exactly 64 characters.

Actual Result
A validation error appears intermittently, preventing account creation despite a valid password length.

Attachments
PoC

Types of Issue
Functional Issue

Root Cause:

Impacted Area: