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BUG #4232

open

dev #4299: [SQA] : Auth module

[SQA] Password field allows spaces despite “No spaces allowed” requirement on Agency Sign Up

Added by Tasfia Zaima 2 months ago. Updated 14 days ago.

Status:
Complete
Priority:
High
Assignee:
Target version:
Start date:
02/03/2026
Due date:
% Done:

100%

Estimated time:
Spent time:

Description

Issue Description
On the Sign Up as Agency page, when manually creating a password, the system allows passwords containing spaces. This occurs even though the password requirements displayed on the page explicitly state “No spaces allowed”, resulting in a validation mismatch and potential security risk.

Module / Page
Sign Up → Agency Profile

Module Section
Password Field Validation

Screen Size
Desktop

Tested By
Tasfia Zaima


Steps to Reproduce

  1. Navigate to the Sign Up page.
  2. Manually create a password that includes spaces.
  3. Complete the remaining required fields.
  4. Submit the form.
  5. Observe that the password is accepted despite violating the “No spaces allowed” rule.

Expected Result
The system should reject passwords containing spaces and display a corresponding validation message.

Actual Result
Passwords containing spaces are accepted, contradicting the displayed requirements.

Attachments
PoC

Types of Issue
Functional Issue

Root Cause:

Impacted Area:

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