Development » Algonyx

Issue Description
During Admin Profile Sign In, repeated sign-in attempts cause the user to be blocked from accessing the site until browser cookies are deleted. Additionally, if a user is signed in on one Algonyx subdomain, they are unable to access another subdomain within the same browser session without deletion of cookies, further indicating improper cookie handling.

Example:
After signing in to the Agency subdomain (staging.algonyx.com), the Admin subdomain (algo-ad.algonyx.com) cannot be accessed in the same browser session unless cookies are cleared.

Module / Page
Admin Profile → Sign In

Module Section
Authentication / Cookie & Session Handling

Screen Size
Desktop

Tested By
Tasfia Zaima

Steps to Reproduce¶

1. Navigate to the Admin Profile Sign In page.
2. Enter valid or invalid credentials multiple times consecutively.
3. Attempt to sign in again without deleting browser cookies.
4. Alternatively, sign in to staging.algonyx.com and then try accessing algo-ad.algonyx.com in the same browser session.
5. Observe the system behavior.

Expected Result
Browser cookies should not prevent legitimate admin sign-in attempts or block access across Algonyx subdomains.
Users should be able to sign in or navigate between subdomains without manually clearing cookies.

Actual Result

• Access across Algonyx subdomains is restricted until browser cookies are manually deleted.

Attachments
PoC

Types of Issue
Functional Issue, Blocking Issue

Root Cause:

Impacted Area: