Client » PQS_Japan

In the Filter functionality, there is no loader or visual indication shown between initiating a search and displaying the search results. This can confuse users, as they cannot tell whether the search is in progress. Additionally, when similar results appear from different searches, users cannot distinguish whether the results are updated or from a previous search.

Module / Page
Filter

Module Section
Search / Search Results

Screen Size
All Devices

Tested By
Abdul Hamid

Steps to Reproduce¶

1. Navigate to a page with Filter functionality.
2. Apply filters or perform a search.
3. Observe the UI behavior between initiating the search and results appearing.
4. Perform another similar search and compare the results.

Expected Result

• A loader, spinner, or progress indicator should be displayed while the search is in progress.
• Users should clearly understand that a new search is being processed.
• Updated results should be clearly distinguishable from previous search results.

Actual Result

• No loader or indication is shown during the search process.
• Users may think the system is unresponsive or may confuse old results with new ones.

Attachments

Types of Issue
UX / Usability Issue

Root Cause:

Impacted Area: