Client » PQS_Japan

When clicking the following footer links:

• Blog & Car Talk
• Referral Program
• Reservation & Purchase
• Glossary of Terms
• Shipping Schedule
• Shipping Agents
• Become a Seller

A placeholder page briefly appears with a heading and dummy content before the user is redirected to a 404 Page Not Found screen.
This behavior is misleading because users initially believe the page is loading normally, only to be taken to a 404 state, resulting in a poor user experience.

Screens: Desktop (≥768px), Tablet (425px–768px), Mobile (≤375px)
Tested By: Tasfia Zaima

Steps to Reproduce¶

1. Open the PQS Japan staging website.
2. Scroll to the Footer section.
3. Click any of the affected footer navigation links listed above.
4. Observe that a placeholder page loads briefly.
5. After a moment, the page redirects to a 404 Page Not Found error.

Expected Result¶

Footer links should route directly to their correct and fully implemented pages without showing placeholder content or redirecting to a 404 screen.

Actual Result¶

Each affected footer link:

1. Shows a placeholder/dummy page briefly
2. Redirects to a 404 Page Not Found page

Attachments¶

• Video Evidence

Module / Section¶

Footer → Footer Links Navigation

Root Cause:¶

current url structure

Impacted Area:¶

none