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BUG #3160

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[SQA] Contact Us page " Mobile No" field weak validation

Added by Tasfia Zaima 7 months ago. Updated 7 months ago.

Status:
Complete
Priority:
High
Assignee:
Target version:
Start date:
09/09/2025
Due date:
% Done:

100%

Estimated time:

Description

On the Contact Us page, the Mobile No. field validation is not working as expected.The field accepts alphabets, and also allows submission with only 2 digits.
There is no minimum range enforced for a valid mobile number.

Steps to Reproduce:

  1. Open the Contact Us page.
  2. In the Mobile Number field, enter alphabets (e.g., “abcd”) and fill in other required fields.
  3. Submit the form.
  4. In the Mobile Number field, enter only 2 digits (e.g., “12”) and fill in other required fields.
  5. Submit the form.

Expected Result:

  • The Mobile Number field should accept only numeric digits.
  • A minimum range should be enforced (e.g., at least 7–10 digits depending on requirements).
  • The form should not allow submission with alphabets or with too few digits.

Actual Result:

  • The form gets submitted even when alphabets are entered in the Mobile Number field.
  • The form also gets submitted with only 2 digits entered, as no minimum range is enforced.

Video:
https://drive.google.com/file/d/1f59iscPNYYTMU5G8aOfweDDV1uCUZGNL/view?usp=sharing

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