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BUG #3159

open

[SQA] Contact Us page "Name" field and "E-mail Address" field validation weak

Added by Tasfia Zaima 7 months ago. Updated 7 months ago.

Status:
Complete
Priority:
High
Assignee:
Target version:
Start date:
09/09/2025
Due date:
% Done:

100%

Estimated time:

Description

In the Contact Us page, validation is weak in the following-

  • In the Name field, if the user enters only blank spaces (e.g., two spaces) or only numbers the form still allows the message to be sent.
  • In the Email field, the form accepts entries with leading blank spaces before the email part and submission is still allowed.

Steps to Reproduce:

  1. Open the Contact Us page.
  2. In the Name field, enter only blank spaces (e.g., two spaces).
  3. Fill in other required fields with valid data and submit the form.
  4. In the Name field again, enter only numbers (e.g., “1234”).
  5. Fill in other required details and submit the form.
  6. In the Email field, enter a few blank spaces before the email part (e.g., " ").
  7. Fill in other required details and submit the form.

Expected Result:

  • The Name field should not allow submission if it contains only blank spaces or only numbers.
  • The Email field should not allow submission when there are leading blank spaces before the email part.

Actual Result:

  • The form gets submitted even when the Name field contains only blank spaces.
  • The form also gets submitted when the Name field contains only numbers.
  • The form also gets submitted when the Email field contains leading blank spaces before the email part.

Video:
https://drive.google.com/file/d/1dAjjtrIhIPj2FyA9inLs_j9QsHuPslEy/view?usp=sharing (Name)
https://drive.google.com/file/d/1oGPKNp_rzFvO3z4ckiWax5G7qfVfX_KS/view?usp=sharing (Email Address)

Actions #1

Updated by Tasfia Zaima 7 months ago

  • Subject changed from [SQA] Contact Us page "Name" field validation weak to [SQA] Contact Us page "Name" field and "E-mail Address" field validation weak
  • Description updated (diff)
Actions #2

Updated by Tasfia Zaima 7 months ago

  • Description updated (diff)
Actions #3

Updated by Nazmul Hossain Shovon 7 months ago

  • Status changed from Pending to In Progress
  • Assignee set to Tasfia Zaima
  • % Done changed from 0 to 100
Actions #4

Updated by Tasfia Zaima 7 months ago

  • Status changed from In Progress to Complete
Actions

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