BUG #4213
Updated by Aman Bhuiyan 2 months ago
### Description
**Module/Section:** Agency Create New Password
**Profile:** Agency
**Issue Category:** UI
On the **Create New Password** page, there is an **inconsistency between the validation warning message and the displayed password requirements**.
When entering a password with fewer than **8 characters**, the system shows the warning **“Password must be at least 8 characters”**, while the password requirements listed below state **“At least 12 characters”**.
This inconsistency can confuse users and creates unclear password expectations.
### Steps to Reproduce
1. Navigate to the **Create New Password** page
(Forgot Password → Enter existing account email).
2. Enter a password with **fewer than 8 characters**.
3. Observe the **validation warning message** and the **password requirements text**.
### Expected Result
The **validation warning** and **password requirements** should be **consistent** and reflect the **same minimum character rule**.
### Actual Result
- Validation warning displays: **“Password must be at least 8 characters”**
- Password requirements state: **“At least 12 characters”**
### Attachments
- [PoC](https://drive.google.com/file/d/1cS_p15vHUEEBDsKVQAHK1KvcP48PaFkr/view?usp=sharing)
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### Impact Area:
### Root Cause:
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### Additional Info
- Tested By: Aman