BUG #4084
Updated by Nazmul Hossain Shovon 2 months ago
**Issue Description** During the **Sign Up** process, the **Agency Name** field allows users to enter only **numeric characters** (e.g. 1234) and create an account, which should not be permitted as per standard. **Module / Page** Sign Up **Module Section** Agency Name Field **Screen Size** All Devices --- #### Steps to Reproduce 1. Navigate to the **Sign Up** page. 2. Enter an agency name containing only **numbers** (e.g., `123`). 3. Complete or attempt to proceed with the Sign Up process. **Expected Result** The **Agency Name** field should not allow only numeric characters, or an appropriate validation error message should be displayed. **Actual Result** The system accepts only numbers in the Agency Name field without any validation error. **Attachments** [SS/Video](https://drive.google.com/file/d/1AwV211nLGCaLZZENctF287JE8B_cxBQq/view) **Types of Issue** Functional Issue --- **Root Cause:** lack of validation **Impacted Area:** signup form