BUG #4344
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Description
Issue Description
Users experience frequent automatic logouts while using the platform. In one observed case, the user was logged out three times within an hour, disrupting workflow.
The cause is unclear; it could be related to session handling, cookies, or other client-side behavior.
Module / Page
General / All logged-in pages
Module Section
Authentication / Session Management
Screen Size
Desktop
Sprint / Module
Sprint-5
Tested By
Md. Abdul Hamid
Steps to Reproduce¶
- Log in to the platform on a PC.
- Continue normal usage for an extended period.
- Observe whether the session logs out automatically without user action.
Expected Result
User should remain logged in until manual logout or session timeout as per system policy.
Actual Result
User is automatically logged out multiple times within a short period on some PCs.
Attachments
N/A
Types of Issue
Functional / Intermittent
Root Cause:
Impacted Area:
No data to display