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BUG #4310

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[SQA] Upload from Links: PDF compression fails and download option not displayed

Added by Aman Bhuiyan about 1 month ago.

Status:
Pending
Priority:
Urgent
Category:
bug
Target version:
Start date:
03/09/2026
Due date:
% Done:

0%

Estimated time:

Description

Description

Module/Section: Upload from Links
Profile: Website
Issue Category: Functional

When uploading a PDF via a direct link, the system’s compression features fail to function correctly.
Even when the compression process appears to succeed, the download option is not displayed, preventing users from obtaining the compressed file.


Steps to Reproduce

  1. Upload a PDF file via a direct link (not local file selection).
  2. Attempt to use any compression feature offered by the system.
  3. Observe that compression either fails or completes without enabling the download option.

Expected Result

The compression process should successfully compress the PDF and display a download option for the user to obtain the compressed file.


Actual Result

Compression either fails or completes, but the download option is not displayed.


Root Cause


Impacted Area


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