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BUG #4115

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dev #4299: [SQA] : Auth module

[SQA] Incorrect “User not registered” message after logout in multi-tab Sign In scenario

Added by Tasfia Zaima 3 months ago. Updated 14 days ago.

Status:
Complete
Priority:
High
Assignee:
Target version:
Start date:
01/23/2026
Due date:
% Done:

100%

Estimated time:

Description

Issue Description
When a user signs in simultaneously on two browser tabs without refreshing either tab, and then logs out from one tab, refreshing the second tab displays an incorrect error message: “User not registered.” This message is misleading and does not accurately reflect the user’s authentication state.

Module / Page
Sign In (Multiple Tabs)

Module Section
Authentication / Session Management

Screen Size
All Devices


Steps to Reproduce

  1. Open the application in same browser and two tabs.
  2. Manually enter valid credentials and sign in on both tabs without refreshing either.
  3. Log out from one tab.
  4. Refresh the second tab.

Expected Result
The second tab should either:
Redirect the user to the Homepage or Sign In page

Actual Result
Refreshing the second tab shows the incorrect message: “User not registered.”

Attachments
PoC

Types of Issue
Functional Issue


Root Cause:
wrong message in middleware

Impacted Area:
sign in form

Actions #1

Updated by Nazmul Hossain Shovon 2 months ago

  • Description updated (diff)
  • Status changed from Pending to In Progress
  • Assignee set to Nazmul Hossain Shovon
  • % Done changed from 0 to 100
Actions #2

Updated by Nazmul Hossain Shovon about 1 month ago

  • Assignee changed from Nazmul Hossain Shovon to Tasfia Zaima
Actions #3

Updated by Ayat Rahman about 1 month ago

  • Parent task set to #4299
Actions #4

Updated by Aman Bhuiyan 14 days ago

  • Status changed from In Progress to Complete
Actions

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